FAQ
Frequently Asked Questions
Common questions about trading with Coin Office.
What is OTC trading?
OTC stands for over-the-counter. Instead of buying or selling crypto on a public exchange, you trade directly with us. We provide a fixed price for your entire order, so there is no slippage and no uncertainty.
What cryptocurrencies do you support?
We currently support Bitcoin (BTC), Ethereum (ETH), Tether (USDT), and USD Coin (USDC).
What is the minimum trade size?
Our minimum trade size is £10,000 or the equivalent in crypto. For trades above £100,000, please contact us directly for a tailored quote.
How does settlement work?
For crypto purchases, we settle directly to your wallet address. For crypto sales, we settle to your nominated bank account in GBP or EUR. Most settlements are completed the same day.
Is Coin Office regulated?
Coin Office Ltd is a UK-registered company (Company No. 16925163). We are currently preparing our FCA cryptoasset registration application. We are not yet operational and will not commence trading until registration is confirmed.
Do you hold my crypto on my behalf?
No. We do not hold client assets at any time. All settlements go directly to your wallet or bank account. We only use company-controlled wallets for our own inventory.
How do I get started?
Simply use the contact form or email us directly. We will respond within one business day to discuss your requirements and provide a quote.
Is my information kept confidential?
Yes. All client information is handled in strict confidence and in accordance with our Privacy Policy and UK data protection law.